Help center

Frequently asked questions

Full answers based on how the platform actually works: an isolated office, contracts and collections, party portals, marketplace and maintenance, and capacity-based plans. Search or jump to a section.

Platform

Ondx is a cloud SaaS property-management platform for real-estate offices in Saudi Arabia. One isolated office workspace covers properties and units, contracts, installments and collections, owner/tenant/buyer portals, the public marketplace, a maintenance network, reporting, and operational finance.

Each subscribing office works in its own workspace. The operating currency is Saudi Riyal. The interface is available in Arabic (RTL) and English.

Accounts and getting started

Office isolation and branches

Properties, units, and contracts

Collections, finance, and reports

Owner, tenant, and buyer portals

Marketplace, listings, and sales

Maintenance and providers

Team, permissions, and security

Plans and billing

Still looking for an answer?

Describe your office’s need and we will reply through the public platform email.